Frequently Asked Questions
Where can I check my Order Status?
- Once your order is complete, you will receive a confirmation email stating that the order is being prepared for shipping. You will receive another email, including your tracking code, when your package is shipped.
- Also you can reach us by firstname.lastname@example.org
What are the Shipping Times?
- We try to ship the same or next day after the order. We only use premium carriers, and our shipping times range from usually 3-5 days.
Where do You ship?
- Currently, we are shipping to the USA, CANADA, AUSTRALIA, and the EUROPEAN UNION
Due to high import duties and delivery costs, we have decided to reduce our shipping to these areas.
- FOR MIDDLE EAST: goldenscent.com
Do the Batches Differ in Recipe or Ingredients?
- No, our formulations and ingredients have not changed between batches. What differs is the filing date and sometimes, e.g. if we order a batch of new oil, a particular ingredient that can have small seasonal differences. Just like a good wine, because we have many natural ingredients here and there there can be minor differences in smell.
How Long does the fragrance last?
- Besides a high compliment-factor, longevity is our highest priority. A minimum of 8 hours is what you get with our fragrances, a full work day, or a long evening out. However, our customers consistently report that our fragrances last 24 or more hours after application.
Are your fragrances EDP or EDT?
- All Fragrances are at least, EDP, in fact, besides OFFICE for Men, all our Fragrances are EXTRAIT de Parfum, they range from 20 - 30% Concentration with no budget limitation on the ingredients.
How do You apply Fragrances?
- 2 behind each ear
- 2 Sprays each on your front collar
1 Spray on the back of your neck
How Do I store my Fragrances
- It's best to store your fragrances in a place that is cool and dark. If your fragrance comes with a cap, use it.